Customer Testimonials

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DealerRater May 21, 2024

The whole team at Jim Browne was fantastic. The process was smooth and they all went the extra mile to make buying a car a painless experience. I purchased/financed an amazing used vehicle and the team went above and beyond to ensure that I left with a plan that worked for me. I am very excited to come back and make use of their lifetime warranty to keep my vehicle in tip-top shape! Thank you to Jim Browne for putting together a great crew - even bigger thank you to those who helped me drive away in my new ...

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DealerRater May 14, 2024

Very Polite & Professional, We purchased a brand new 2024 Wrangler 392 Rubicon, Larry Parks and Paul Coats took very good care of us and our trade.

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DealerRater May 9, 2024

Great job everybody was really nice always take my car there didnt have to wait long.

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DealerRater May 7, 2024

Everyone at the dealership has been professional and courteous. I would highly recommend anyone to visit the dealership to buy or service your vehicle.

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DealerRater May 3, 2024

Matthew and the whole team did an excellent job customer service was awesome the whole experience was great

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DealerRater May 1, 2024

I recently purchased a 2022 Ram Bighorn. I cannot say enough good things about Matthew Mesiemore. After researching for almost 2 years and asking many questions Matt got the final few months of my decision making process and found an awesome truck for me. Sales and service have been above my expectations. Sales for my new RAM and service for years of service on my Jeep Grand Cherokee.

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DealerRater Apr 30, 2024

Braxton Clayton was so great went out of his way to help me. I would highly recommend him. Plus dealership Jim Bourne was great can't say the same for Lakeland they didn't have the time for me at all.

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DealerRater Apr 23, 2024

Jim Browne Automotive went above and beyond when it came to servicing my vehicle. They did what they had to do to make it right after a small issue came up after the car was in for service. i am very appreciative of all the people at the dealership that went out of the way to get things done correctly.

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DealerRater Apr 23, 2024

Our Sales person Aaron Skinner was extremely knowledgeable and very helpful. Gave us all the information and very easy, upfront and straightforward with his dealings and approach. Took care of all our needs in buying our used vehicle from this dealership. Chris and Joanna (Finance Manager) were very cool to work with. Very pleasant experience in our car buying from Jim Browne Dade City. Will recommend this dealership to my friends and family. Thanks Aaaron, Chris

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DealerRater Apr 22, 2024

Great service ! Our dealer back home washes the car when we get an oil change. That would be a nice service here too

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DealerRater Apr 17, 2024

We have purchased any where from 9 to 12 vehicles from this dealership over the years for us and our kids. Everyone at the dealership is very friendly, our salesman Mathew was very professional and made the sales process so easy. We would and do recommend purchasing vehicles from these people because they really care and appreciate our business.

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DealerRater Apr 16, 2024

Our oil change was done, as well as all of the check point items exactly as they should have been. Completely satisfied!

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DealerRater Apr 14, 2024

Service Department is Always very professional and Friendly, I only take my Jeep here for Service.

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DealerRater Apr 10, 2024

Great service and was very comfortable in waiting area. Staff in service was very helpful. Appreciate prompt service

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DealerRater Apr 5, 2024

Had a great experience at Jim Browne Dodge. Sales and finance staff were very friendly. No pressure, we love our new Dodge Challenger. Thank you James, Caleb, Larry and Joanna

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DealerRater Apr 4, 2024

Fast service and great job. Everyone was very friendly and helpful. Will recommend to others.

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DealerRater Apr 2, 2024

I will continue to support this dealership. Repairs are always easy to have completed, Service staff is pleasant and accommodating. Sales staff is very professional and courteous. Relationship are easily formed here.

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DealerRater Mar 30, 2024

very courteous and professional. explained everything that was being done. helped with my service and recall.

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DealerRater Mar 29, 2024

Felt very comfortable, no pressure. Answered my questions and explained everything thoroughly.Received several phone calls making sure I received the best service.Highly recommended this dealership, they treat you with respect and they listen.

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DealerRater Mar 28, 2024

The people were very polite and courteous. They were professional and the process went very well.

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DealerRater Mar 28, 2024

Professional,respectful, courteous. We felt very comfortable here and were treated as we wish to be treated. Josh Moore, Tara Johnson andTJ Pinta were outstanding.

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DealerRater Mar 27, 2024

Prompt, professional and clear service. Even included an optional shuttle. Waiting room was very clean and pleasant.

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DealerRater Mar 22, 2024

Great experience. From David Lake to Tara in finance the transaction went smoothly. Every employee at Jim Browne went out of their way to be friendly, courteous, and kind. They all show how much their customers mean to them. We would recommend Jim Browne to anyone needing a car or service. Bob and Laurie from Winter Haven, Fl.

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DealerRater Mar 20, 2024

Sure appreciate all the professional treatment. We’ve bought a few cars here. We were treated with friendliness and patience. Thank you to Josh and Dale for all their help. We love our diesel Gladiator. Hard to make my husband happy but I think you did it!

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DealerRater Mar 18, 2024

Had a good experience, everyone was very helpful, the only concern I have is that my start/stop function is still not working and all they said was the batteries were ok

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DealerRater Mar 13, 2024

I did not purchase my jeep gladiator at Brown’s Chrysler Jeep, but I had a Problem with my gladiator and Brown’s jeep came to my rescue. They were absolutely awesome as if I had purchased my jeep through them. They went out of their way to fix my jeep and get it back to me. I was absolutely static well I was treated.

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DealerRater Mar 9, 2024

I was just going to look at a car/truck and told my husband we are not buying anything today, the vehicle that I had been looking at for several months was on their used car lot. Caleb was so very helpful and gave me a fantastic deal. I was able to just drive my new ride home. The tags from my trade in were transferred for me without any issues. The new vehicle was beautiful, and clean with any concerns I had Caleb was able to ease my concerns. Thanks again for helping me get the vehicle I wanted ...

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DealerRater Mar 5, 2024

The service advisers in service department are very nice and helpful also honest advice on what needs to be done I drive 1hr and 45min. To use your service department because I can't trust the dealerships in gainesvile or chiefland

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DealerRater Mar 5, 2024

Very professional. Polite. Communicative. well managed. Service department ecperience was excellent. Work was performed as promised, and to exellent standards. Service writer was precise, and courteous. Service manager was available, and clearly overseeing the operation, and setting high standards of performance.

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DealerRater Feb 29, 2024

Caleb Burcham was excellent. He followed up with phone calls and kept us updated on the process. We couldn't be happier with our 2024 Ram Limited.

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DealerRater Feb 29, 2024

Service for my new Wagoneer was quick and easy. Made the appointment online, dealer called to set a pickup time. Picked the car up at 10:30 and returned it at 2:30 with the tank topped off and no charge. Exceptional service!

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DealerRater Feb 29, 2024

Tim is the best! He takes care of everyone more than you can imagine! Thanks guys!

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DealerRater Feb 25, 2024

went to have my oil changed. john the service guy informed me the warranty things had to been done. the bill was $800 but had to be done. John was great and it was done pretty quick. thanks again guys, fred

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DealerRater Feb 21, 2024

John and Macy are always attentive and fix everything the first time. Great communication while my Jeep is in the shop.

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DealerRater Feb 16, 2024

I found the dealership Friendly and helpful. From the sale to service and follow up the staff were no pressure but all professional

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DealerRater Feb 14, 2024

Our salesman, Justin, was awesome. He is our go to salesman when we look for new vehicles. Jim Browne dealership in Dade City is our stop for new vehicles. Really appreciate Justin and the employees be so friendly and helpful. Very much appreciate this dealership. You will too.

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DealerRater Feb 8, 2024

My husband and I had an excellent experience at this dealership. Our salesman’s name was Tim. Tim was very knowledgeable about the trucks we were interested in. It was a surprisingly enjoyable experience as I typically don’t enjoy car shopping.

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DealerRater Feb 5, 2024

Everyone we have been in contact with at Jim Browne's has been amazing to work with. Can't thank you all enough.

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DealerRater Feb 4, 2024

Very friendly our salesman Braxton was awesome and very pleasant to work with . All around a great experience and will recommend to others !!

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DealerRater Feb 3, 2024

I'm 100% satisfied. The whole experience was super easy.. Everybody went out of their way to be helpful.

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DealerRater Feb 2, 2024

Service completed as requested. Fast and reliable. Spent time looking at new and used cars.

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DealerRater Jan 31, 2024

Outstanding, professional, timely service, and great communication skills. Scott Brown is an amazing individual who genuinely cares about his clientele. It shows in his organization and day to day actions within his routine regardless the time of the year! A very BIG thank you to him and his tech team for always taking good care of my two trucks no matter how big or small the problem that arises!

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DealerRater Jan 27, 2024

This dealership is great Clean environment Friendly, helpful staff Always take great care of my car

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DealerRater Jan 27, 2024

Excellent service. Fixed everything to our satisfaction. Kept us informed on the status of our repair. Got us up to date on service. Great people to work with.

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DealerRater Jan 24, 2024

Our service rep Zack was is terrific and did a great job with the follow up.

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DealerRater Jan 23, 2024

Excellent help in getting the customer the right vehicle . Great follow up after the sale with customers satisfaction.

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DealerRater Jan 15, 2024

I brought my truck that I no longer needed so I could sell or trade in and downsize to something a little smaller. They worked with me to give me a reasonable price for my truck but they had a smaller truck that was just what I hoped for. It was a nice surprise and was a great overall experience

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DealerRater Jan 8, 2024

I've had my truck 5 years now and the few issues had Jim Browne has taken car of quickly. Both the Sales and Service personnel have been outstanding!

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DealerRater Jan 6, 2024

We are pleased to have bought our 2 door Wrangler at this dealership. Everyone was attentive and professional. We were lucky to snag Justin as our salesman. He was always checking in with us as to how to purchase of our new Jeep was progressing and if we had any questions or issues, he helped solve whatever we needed. We are very pleased with our purchase at this Dealership. Kudos to you’ all.

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DealerRater Dec 29, 2023

Great service, really personable and took the time to make sure I understood everything about the car and how the deal was going. TIM was awesome 👌🏾

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DealerRater Dec 21, 2023

Great team, and a great service department! Worth the drive, whether you’re in Land O Lakes or Wesley Chapel

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DealerRater Dec 21, 2023

The dealership is great staff are well knowledgeable and courteous. Willing to help solve any problems. They always take great care .

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DealerRater Dec 19, 2023

Easy to schedule and service writer was very helpful. Was just routine service but was done timely.

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DealerRater Dec 12, 2023

They always meet you when you drive up. Everyone is always willing to help you.

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DealerRater Dec 6, 2023

I have used Jim Browne to service my vehicles since I moved here from Penna. This time most of the service was done to perfection. That is, all but my new wiper blades. I left the dealership after the work was performed and drove home. Later that night we went to see friends and when we left there was dew on the windshield. I used the wipers, and to my dismay, there were no wiper blades. I checked and the new blades were laying there and were not connected. I drove to the dealer the next morning and they were ...

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DealerRater Dec 1, 2023

Thanks for helping me find the vehicle I needed with excellent customer service and care.

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DealerRater Nov 29, 2023

Went above and beyond to ensure my satisfaction..highly recommend...service department does everything right

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DealerRater Nov 24, 2023

Staff that I dealt with were friendly .Justin was getting the vehicle ready when I got there. Did most of prep paperwork by phone. Was in and out in about hour. Fastest auto purchase I ever made.

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DealerRater Nov 22, 2023

Everyone was very nice and helped me to decide, especially Braxton, he were not painting sand castles, very direct and honest. Thanks

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DealerRater Nov 20, 2023

Great experience with my purchase. I would recommend Jim Browne to family and friends. The sales staff was informative and patient with my selection and test drive. This salesman knowledge of stock enabled me to make the right choice.

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DealerRater Nov 10, 2023

Very happy with our purchase of our Pacifica! Quick easy and pleasant transaction. Highly recommend our salesman Tim Lewis as he was very helpful and made everything go smoothly.

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DealerRater Nov 7, 2023

Excellent service, good experience every time I go into get the Jeep worked on. I appreciate their positive attitude and nice waiting room.

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DealerRater Nov 6, 2023

been a customer of Jim Browne for over 20 years! ALWAYS have been treated with respect and reliable customer service! Thank you Dale and Vince on my really awesome 2023 Dodge Durango! our family loves it! Highly recommend Jim Browne in Dade City!

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DealerRater Oct 30, 2023

Went to have my Dodge caravan worked on..ended trading it in on a Chrysler Pacifica. The salesman Vince was great..had everything ready and waiting when I arrived to purchase the new van. Very pleasant place to purchase a new van. Keep up the good work!

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DealerRater Oct 29, 2023

Macy in service is excellent. Always takes the time to listen to you. Quick service

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DealerRater Oct 21, 2023

I was kept updated on service and everyone was very helpful. Service was done as soon as I arrived.

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DealerRater Oct 19, 2023

Zach was great for being new and young his professional attributes were very pleasing and I will see him again,thank you

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DealerRater Oct 14, 2023

Paul was great to work with and made sure I was happy with my truck.

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DealerRater Oct 13, 2023

Thanks to Tim, I had a great experience when purchasing my most recent vehicle. The process was very streamlined and he had me in and out of the dealership in a reasonable amount of time. I love my knew ride!

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DealerRater Oct 12, 2023

In December when I purchased my 2500 Ram from them I had a great experience. That has continued while I have had it in for regular service. Scott who leads the service team does a great job in making sure the customers feel like customers and he does a great job of making sure the vehicle is taken care of correctly and thoroughly. Kudos!

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DealerRater Oct 8, 2023

Best dealer EVER! Scott, in the service department, is a great guy that I trust. He is always above my expectations and really takes care of all my automotive needs. Certainly, if I have to get a new car someday I will trust his judgement.

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DealerRater Oct 6, 2023

Every one was extremely helpful and pleasant. Very happy with my new dodge ram 1500 Laramie.

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DealerRater Oct 3, 2023

Finally got my Jeep Gladiator. Thanks to Aaron Skinner who worked really hard for me. I have bought here before. Sales and service have always been customer oriented.

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DealerRater Oct 3, 2023

Traded the leased Jeep. Bought the Wrangler. Easy peasy! Vince helped us with towing questions. We will use his recommended installer.

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DealerRater Oct 2, 2023

This was the absolute best car buying experience I've ever had other than the previous four or so vehicles I've purchased here. They always go above and beyond to find the right vehicle at the right price.Aaron Skinner always a pleasure to deal with and Dale is always has the time to make sure that everything is working out for you. The very personable financial officer Joanna made the form signing a breeze by being so efficient and professional.A big thank you to all of them! Robert and Shirley Tucker

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DealerRater Sep 28, 2023

Our family go to for a good deal on our ride. Service is always fast, and reliable.

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DealerRater Sep 19, 2023

Easy and friendly experience and worth the drive from Clearwater. No extras and no pressure. Much better than the larger mega dealership

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DealerRater Sep 16, 2023

Always a pleasure having service completed here. Informative without being over bearing or pushy for sales or upselling additional and sometimes unnecessary services. In my experience it has always been a relaxed no pressure environment.

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DealerRater Sep 8, 2023

Received Excellent Service When I Visited The Service Department To Fix My 2022 Grand Jeep Cherokee !

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DealerRater Sep 4, 2023

Great Customer Service. The Service Advisor keeps you informed through out the process. Let's you know if there is any issue or delay promptly.

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DealerRater Aug 21, 2023

I love this dealership. Everyone is very easy to work with. Vince Lionelli in sales is great! Finance is awesome. I'm always greated very pleasantly. Even the service dept is great. I took my 2020 Jeep in for scheduled maintenance, and Vince, which has sold me other vehicles there approached me. I walked away with a 2024 jeep. Above excellence experience. Very quick process. I Highly recommend this dealership, reach out to Vince!

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DealerRater Aug 18, 2023

My SA Scott Lash always provides excellent service when I bring my vehicle in for service. This visit was for my 2013 Dodge Caravan was over heating. The radiator was the issue however by the attention to detail by the guys in the shop a few other issues were identified & resolved after my discussion with Scott. I appreciate the care they take for me & my vehicle.

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DealerRater Aug 16, 2023

Both Sales Person and General Manager were very professional, allowed me to work the deal the way I wanted to.

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DealerRater Aug 13, 2023

Always an easy and pleasant experience. We were treated with respect and the staff always so friendly

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DealerRater Aug 11, 2023

Chris Cusker is a great asset to this dealer . He was knowledgeable and and very helpful in helping me trade my Ram truck for a new Ram truck. Experience was great and Chris was instrumental in closing the sale. Looking forward to having my vehicle serviced at Jim Browne in Dade City.

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DealerRater Aug 10, 2023

This was my 3 vehicle in 5 years from this dealership, and every time has been a great experience! Aaron Skinner was awesome and Joanna McKenna was an absolute pleasure as usual! Rockstar staff, we will be back!

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DealerRater Aug 10, 2023

Macy is a excellent service agent and helped with all my issues and concerns. My go to dealership!

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DealerRater Aug 8, 2023

Nice to be able to drop in and get a complete service quickly. Snacks are nice to

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DealerRater Aug 3, 2023

Joe Moran made the process of building and ordering our car a breeze! He’s honest, not pushy at all and did a great job keeping us updated as our car was being built! If you need a vehicle, go see Joe!

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DealerRater Jul 30, 2023

Dale Allison and Aaron Skinner have done it once again. Seems like every time I go and see them on a vehicle that catches my eye, and there's been several over the years for either my wife or myself. Even in these rough economic times, they were able to put together a great buying experience. At the end of the day, I drove home in a beautiful 50th anniversary Challenger widebody. I couldn't be happier with the car and deal. Thanks to Dale and Aaron for making this happen.

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DealerRater Jul 29, 2023

From the initial buying process to getting the vehicle serviced Jim Browne has lived up to their reputation. I was so happy with my purchase I referred my son and he's also driving a Ram from this dealer.

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