Customer Testimonials
Had my 2021 Challenger serviced and and service was excellent. Service dept. was very attentive and explained all the services to me in full detail.
Expected good service got great service. I was very pleased. Efficient service department. Thank you John!
Great people working there and a small but comfortable place. Had my first oil change on my jeep and did not wait long.
I am familiar and like my service person, Gene. I have had very good service here. Just would love to see loaner cars for customers when they have to keep their cars for more than just a day.
Offered me a walk in appointment when another dealer couldn't get to me for at least 2-3 days.
I have been dealing with This service center for 19 years. Always had great service. I have bought 5 new Jeeps from Jim Browne Always satified. David always liked comming there. I wish He was still with me.
we love our 2025 Grand Cherokee L. Our experience with Jim Brown dealership was top notch
Service and the people that I dealt with on Sunday and Monday wer above my expectations.
They are always curiously. Friendly and accommodate your needs. Also knowledgeable regarding my Jeep. Their waiting room is clean and comfortable.
Great dealership with great people. They go out of their way to answer any questions you have about your vehicle. Thanks for a wonderful team!
Thank you Dakotah Hollars for your professionalism, kindness and helping us with our RAM 1500 purchase!
Great experience! Salesman was knowledgeable and answered all our questions and worked with us to get what we wanted.
GM Dale Allison and salesman, Paul Coats did a great job of getting me into a new Jeep Compass. I really appreciate everything they did for me. I have purchased vehicles from Dale Allison since 1999. He is part of my family. I really enjoy working with the employees at Jim Browne.
Excellent customer service!! They were prompt and kept me informed about my service. Great Job!!
Maritsa Otero was very nice, informative and helpful. As always, Techs performed all work and diagnostics very well. I got lucky at check in, as it was good not to deal with Gene!
John in service was awesome, we got my oil change in a hour . Very friendly and kind
The service department is always busy, but they got me up and running pretty quickly. Love this place!!
Was looking for a vehicle with very specific trim. Found one at this dealership through a big name automobile database. That vehicle was sold, but they found me one. As I was looking for something very specific I knew I’d have to travel. Paul made it pain free. I told him I was going to make a weekend trip of it to come down and pick up unit. I wanted everything done ahead of time as I would have my kids. He had actual paperwork overnighted to me because I was worried about getting that far and surprises. I ...
We worked with Chris. Who was very knowledgeable and treated us very well. He is professional, and went the extra mile to get us the vehicle we wanted. I would definitely go back to purchase..
Went in with an older trade in and came out with a new 2024 Jeep Gladiator Mojave. Paul Coats Took real good care of me, will definitely keep this in mind when I need an upgrade.
They took good care of my daughter when she took her Jeep in for service. We will use them again when needed.
Was working in Dade city after Hurricane Milton and they worked me in for over due servicing. They were fast and everything done correctly. Thank you Jim Browne CJDR
Caleb was the best. He and all the other personal were very helpful, knowledgeable and pleasant. I will always refer my friends to Caleb.
We just bought our 3rd vehicle from Jim Browne and couldn’t be more happy with their service!
First class CS and vehicle’s service on time and handled as expected and with concern for my needs
Very Good service clean facilities staff did a good job at lid to my needs
My research and contact with Jim Browne was mostly done online. I had expressed interest in a Ram 1500. I was contacted by sales Rep Paul Coates. He provided me with information and pricing on a 1500 I was interested in. At that time I was debating replacing my current Ram and held off on going any further. Paul Coates followed up with me a month later and provided me with a reduced price that was within my budget. Mr. Coates provided me with a written quote prior to my departure. When I arrived I was shown the vehicle, took it for ...
This was an amazing experience all around. Everyone provided great customer service from start to finish.
Lightning lane is awesome don't have to give up your whole day for an oil change and they have decent snacks while you wait
The sales agent was very courteous and knowledgeable about my inquiry and interest on one of their vehicles I was looking at online. He kept me engaged and was open to any of my questions. I was very comfortable speaking with him about the vehicle. The staff was very professional and accommodating.
Jim Browne dealership and David Burke made buying my new to me Buick. I found the vehicle and negotiated the price online. I went to the dealership and David Burke had to everything ready to go. I signed all the papers and paid for it, and I was out the door in just a couple of hours. Should I ever need another vehicle I will definitely try to use them again.
Super attentive to my needs. Very patient and kind. Kept me informed during the repairs.
Great experience buying a used car, Josh Moore was very helpful , knowledgeable ,courteous and professional.
Great atmosphere, nice people, and absolutely no stress during the whole process with Dakohta/Braxton.
Excellent staff. Very friendly & caring. Service dept is detail oriented and takes good care of my car all the time.
My recent purchase is my second used vehicle I have bought from Jim Browne CDJR in Dade City, FL. I will continue to buy from this dealership any time I need a vehicle because the management and staff are very helpful and honest with me. From Aaron in sales, Tara in finance, Dale the GM, and Larry the sales manager have always been available to answer any questions I have had, and always spend the time to overlook the history and maintainence of the vehicles I purchased. I feel confident that I am in good hands when shopping for vehicles. ...
Have purchased in the past and will continue using in the future. High quality staff with impeccable service
Aaron listened to what my needs were and helped me get my new car. Great dealership and awesome salesman.
This is my experience and opinion of Jim Browne (CJD) Dealership. I was interested in a vehicle while looking in the Tampa Bay Area and I contacted the dealership via email. Paul Coats, my salesman, reached out to me with a welcoming, courteous and helpful email to start the communication. I told Paul what vehicle I was interested in and he got the ball rolling. Paul and I worked out a deal and I made an appointment to see the car and to finalize the deal. I made my way to the dealership on a Saturday morning and I was ...
Always great service for my Dodge Challenger. I worked with Gene Sladkin an he was great.
I like this dealership because it is a small one that’s not too busy and they have taken good care of me every time I go there for service and I recommend them to anyone who wants a good deal.
Always give me respect and understanding about my vehicle. What is needed to be done.
Great dealership! This is the 2nd car I have bought from them I always have my vehicles serviced with them as well they always offer great service and deals for oil changes and I feel confident in there work and they offer great customer service. I even received a follow up phone after an oil change to check and see how my service was who does that anymore? No one Jim Browne gives great customer service that’s why I will always keep going there!
Fast reliable sevice. Service writer always keeps me informed of status of inspection and any additional repairs required.
Went for my oil change and the staff was efficient and very professional I would highly recommend this dealership they have been this way since I purchased my Jeep in 2020 awesome place
This place is great! They are always up front about what items are due up for maintenance/repair but don't push you to get done. ETA of services is also pretty accurate all the time.
The dealership is fine and I have no problem driving the 30 minutes to get my car service. As long as I can continue to get he warranty for life for my vehicle I will continue to bring my car in.
Was upfront about the wait time for an oil change and was pretty accurate. Also didn’t try to upsell additional items/service.
Caleb Burcham was professional and his customer service was exceptional. I would recommend him and the dealership over and over again.
I just recently purchased a ram 1500 from Josh Moore at the Jim Browne dealership. It was a great experience. We had to do a lot of it over the phone with me living quite a distance away. Josh made that process seem extremely easy. I told them the payment I needed to be at and they stuck to that. I had negative equity on my car and wanted a special ram. They made that happen. Most dealerships just don’t seem to care about the customers… not Josh and the dealership they were great!
Very helpful and would recommend them to anyone for car service. Just have to wait for part to
Met Matt when I stopped in to browse for a new truck. They didn't have the color I wanted so Matt right away offered to find one for me and that he did! I drove out with a beautiful new silver Ram. Thank you, Matt, and your team of awesomeness!
Needed 4 new tires,a oil change,and a leveling kit installed. Spoke with Mike (very good experience) he gave me a quote (fair price) I dropped my wrangler off, was driven home, and picked up and driven back to the dealership by Nick all before noon. Quality work, fair price, and friendly services. Very pleased.
Michael was my service advisor and he was great! He was kind and courteous and we had a great chat. My truck was in and out faster than I think it has ever been!
When I arrived the tech came right and asked what I wanted. I told him an oil change as well as changing the cabin filter. It was quick to be taken to the service area.
Great dealership and customer service makes you feel like part of the family. Macy is great as always
This dealership is top notch!! My husband and I are very pleased with the way our truck showed up in our driveway! It was meticulously clean inside and had a full tank of gas to boot! It can be tricky buying an out of state vehicle, but EVERYTHING went so smoothly. I highly recommend this dealership!
The advisor I always work with is Scott Lash. He makes me feel very comfortable and confident that he’ll have whatever problem I came in resolved.
My wife's car had a dead battery. When they performed the inspection the mechanic said the brakes needed new pads and the rotor turned. I had been expecting this for a while since she has over 120 K on the car. They replaced the battery and repaired the brakes while I waited. It was really quick and the waiting room is pleasant. I think Scott did a great job coordinating everything.
From the sales manager, finance manager, to the salesman they were all very professional, very courteous, and ultra low pressure. We bought a 2024 Jeep Wrangler Sahara and the salesman explained the difference between the different models of jeeps and showed us the difference. Caleb, our sales person and Joanna, the finance manager, and Larry the sales manager couldn’t not have been better. W E will definitely recommend them to friends and family. Couldn’t be more satisfied.
Service department personnel were great. My service rep., Zack was fantastic, best I’ve ever encountered at this dealership.
Josh and Tara was great on ever level of doing business and helping me from the start to the finish.
The price of the vehicle was amazingly competitive and the truck was exactly what we were looking for. There was no bait and switch and no ”fuzzy math”. We had an excellent experience at this dealership and love our truck. The sales rep, Matt Mesiempire, and Tara in finance were both great. We definitely recommend this dealership.
Always very fast with routine maintenance. Service reps are polite and Knowledgable. Nice waiting area.
Bought a new vehicle on May 6th & absolutely love it! Paul, our salesman, was very helpful, friendly and we had a great experience.
Repairs were done faster than expected. Service Advisor Scott was awesome to work with. Thank you!
I had a great experience at this dealership. I will definitely be back to buy another truck from you.
Good customer service with oil change, tire rotation and battery replacement. Fast, friendly and done right.
I am always greeted and taken care of when I arrive for service, and told when my jeep will be ready.
I was absolutely blown away by the complete, friendly service culture I experienced here. It began by us immediately being greeted. The bar is set extremely high for satisfaction beyond compare. As a transient, my code was addressed under warranty. I literally had the thought that the local consumer was extremely fortunate to have such a dealership.
The whole team at Jim Browne was fantastic. The process was smooth and they all went the extra mile to make buying a car a painless experience. I purchased/financed an amazing used vehicle and the team went above and beyond to ensure that I left with a plan that worked for me. I am very excited to come back and make use of their lifetime warranty to keep my vehicle in tip-top shape! Thank you to Jim Browne for putting together a great crew - even bigger thank you to those who helped me drive away in my new ...
Very Polite & Professional, We purchased a brand new 2024 Wrangler 392 Rubicon, Larry Parks and Paul Coats took very good care of us and our trade.
Great job everybody was really nice always take my car there didnt have to wait long.
Everyone at the dealership has been professional and courteous. I would highly recommend anyone to visit the dealership to buy or service your vehicle.
Matthew and the whole team did an excellent job customer service was awesome the whole experience was great
I recently purchased a 2022 Ram Bighorn. I cannot say enough good things about Matthew Mesiemore. After researching for almost 2 years and asking many questions Matt got the final few months of my decision making process and found an awesome truck for me. Sales and service have been above my expectations. Sales for my new RAM and service for years of service on my Jeep Grand Cherokee.
Braxton Clayton was so great went out of his way to help me. I would highly recommend him. Plus dealership Jim Bourne was great can't say the same for Lakeland they didn't have the time for me at all.
Jim Browne Automotive went above and beyond when it came to servicing my vehicle. They did what they had to do to make it right after a small issue came up after the car was in for service. i am very appreciative of all the people at the dealership that went out of the way to get things done correctly.
Our Sales person Aaron Skinner was extremely knowledgeable and very helpful. Gave us all the information and very easy, upfront and straightforward with his dealings and approach. Took care of all our needs in buying our used vehicle from this dealership. Chris and Joanna (Finance Manager) were very cool to work with. Very pleasant experience in our car buying from Jim Browne Dade City. Will recommend this dealership to my friends and family. Thanks Aaaron, Chris
Great service ! Our dealer back home washes the car when we get an oil change. That would be a nice service here too
We have purchased any where from 9 to 12 vehicles from this dealership over the years for us and our kids. Everyone at the dealership is very friendly, our salesman Mathew was very professional and made the sales process so easy. We would and do recommend purchasing vehicles from these people because they really care and appreciate our business.
Our oil change was done, as well as all of the check point items exactly as they should have been. Completely satisfied!
Service Department is Always very professional and Friendly, I only take my Jeep here for Service.
Great service and was very comfortable in waiting area. Staff in service was very helpful. Appreciate prompt service
Had a great experience at Jim Browne Dodge. Sales and finance staff were very friendly. No pressure, we love our new Dodge Challenger. Thank you James, Caleb, Larry and Joanna
Fast service and great job. Everyone was very friendly and helpful. Will recommend to others.
I will continue to support this dealership. Repairs are always easy to have completed, Service staff is pleasant and accommodating. Sales staff is very professional and courteous. Relationship are easily formed here.
very courteous and professional. explained everything that was being done. helped with my service and recall.
Felt very comfortable, no pressure. Answered my questions and explained everything thoroughly.Received several phone calls making sure I received the best service.Highly recommended this dealership, they treat you with respect and they listen.
The people were very polite and courteous. They were professional and the process went very well.
Professional,respectful, courteous. We felt very comfortable here and were treated as we wish to be treated. Josh Moore, Tara Johnson andTJ Pinta were outstanding.
Prompt, professional and clear service. Even included an optional shuttle. Waiting room was very clean and pleasant.
Great experience. From David Lake to Tara in finance the transaction went smoothly. Every employee at Jim Browne went out of their way to be friendly, courteous, and kind. They all show how much their customers mean to them. We would recommend Jim Browne to anyone needing a car or service. Bob and Laurie from Winter Haven, Fl.
Sure appreciate all the professional treatment. We’ve bought a few cars here. We were treated with friendliness and patience. Thank you to Josh and Dale for all their help. We love our diesel Gladiator. Hard to make my husband happy but I think you did it!