Customer Testimonials
Aaron listened to what my needs were and helped me get my new car. Great dealership and awesome salesman.
This is my experience and opinion of Jim Browne (CJD) Dealership. I was interested in a vehicle while looking in the Tampa Bay Area and I contacted the dealership via email. Paul Coats, my salesman, reached out to me with a welcoming, courteous and helpful email to start the communication. I told Paul what vehicle I was interested in and he got the ball rolling. Paul and I worked out a deal and I made an appointment to see the car and to finalize the deal. I made my way to the dealership on a Saturday morning and I was ...
Always great service for my Dodge Challenger. I worked with Gene Sladkin an he was great.
I like this dealership because it is a small one that’s not too busy and they have taken good care of me every time I go there for service and I recommend them to anyone who wants a good deal.
Always give me respect and understanding about my vehicle. What is needed to be done.
Great dealership! This is the 2nd car I have bought from them I always have my vehicles serviced with them as well they always offer great service and deals for oil changes and I feel confident in there work and they offer great customer service. I even received a follow up phone after an oil change to check and see how my service was who does that anymore? No one Jim Browne gives great customer service that’s why I will always keep going there!
Fast reliable sevice. Service writer always keeps me informed of status of inspection and any additional repairs required.
Went for my oil change and the staff was efficient and very professional I would highly recommend this dealership they have been this way since I purchased my Jeep in 2020 awesome place
This place is great! They are always up front about what items are due up for maintenance/repair but don't push you to get done. ETA of services is also pretty accurate all the time.
The dealership is fine and I have no problem driving the 30 minutes to get my car service. As long as I can continue to get he warranty for life for my vehicle I will continue to bring my car in.
Was upfront about the wait time for an oil change and was pretty accurate. Also didn’t try to upsell additional items/service.
Caleb Burcham was professional and his customer service was exceptional. I would recommend him and the dealership over and over again.
I just recently purchased a ram 1500 from Josh Moore at the Jim Browne dealership. It was a great experience. We had to do a lot of it over the phone with me living quite a distance away. Josh made that process seem extremely easy. I told them the payment I needed to be at and they stuck to that. I had negative equity on my car and wanted a special ram. They made that happen. Most dealerships just don’t seem to care about the customers… not Josh and the dealership they were great!
Very helpful and would recommend them to anyone for car service. Just have to wait for part to
Met Matt when I stopped in to browse for a new truck. They didn't have the color I wanted so Matt right away offered to find one for me and that he did! I drove out with a beautiful new silver Ram. Thank you, Matt, and your team of awesomeness!
Needed 4 new tires,a oil change,and a leveling kit installed. Spoke with Mike (very good experience) he gave me a quote (fair price) I dropped my wrangler off, was driven home, and picked up and driven back to the dealership by Nick all before noon. Quality work, fair price, and friendly services. Very pleased.
Michael was my service advisor and he was great! He was kind and courteous and we had a great chat. My truck was in and out faster than I think it has ever been!
When I arrived the tech came right and asked what I wanted. I told him an oil change as well as changing the cabin filter. It was quick to be taken to the service area.
Great dealership and customer service makes you feel like part of the family. Macy is great as always
This dealership is top notch!! My husband and I are very pleased with the way our truck showed up in our driveway! It was meticulously clean inside and had a full tank of gas to boot! It can be tricky buying an out of state vehicle, but EVERYTHING went so smoothly. I highly recommend this dealership!
The advisor I always work with is Scott Lash. He makes me feel very comfortable and confident that he’ll have whatever problem I came in resolved.
My wife's car had a dead battery. When they performed the inspection the mechanic said the brakes needed new pads and the rotor turned. I had been expecting this for a while since she has over 120 K on the car. They replaced the battery and repaired the brakes while I waited. It was really quick and the waiting room is pleasant. I think Scott did a great job coordinating everything.
From the sales manager, finance manager, to the salesman they were all very professional, very courteous, and ultra low pressure. We bought a 2024 Jeep Wrangler Sahara and the salesman explained the difference between the different models of jeeps and showed us the difference. Caleb, our sales person and Joanna, the finance manager, and Larry the sales manager couldn’t not have been better. W E will definitely recommend them to friends and family. Couldn’t be more satisfied.
Service department personnel were great. My service rep., Zack was fantastic, best I’ve ever encountered at this dealership.
Josh and Tara was great on ever level of doing business and helping me from the start to the finish.
The price of the vehicle was amazingly competitive and the truck was exactly what we were looking for. There was no bait and switch and no ”fuzzy math”. We had an excellent experience at this dealership and love our truck. The sales rep, Matt Mesiempire, and Tara in finance were both great. We definitely recommend this dealership.
Always very fast with routine maintenance. Service reps are polite and Knowledgable. Nice waiting area.
Bought a new vehicle on May 6th & absolutely love it! Paul, our salesman, was very helpful, friendly and we had a great experience.
Repairs were done faster than expected. Service Advisor Scott was awesome to work with. Thank you!
I had a great experience at this dealership. I will definitely be back to buy another truck from you.
Good customer service with oil change, tire rotation and battery replacement. Fast, friendly and done right.
I am always greeted and taken care of when I arrive for service, and told when my jeep will be ready.
I was absolutely blown away by the complete, friendly service culture I experienced here. It began by us immediately being greeted. The bar is set extremely high for satisfaction beyond compare. As a transient, my code was addressed under warranty. I literally had the thought that the local consumer was extremely fortunate to have such a dealership.
The whole team at Jim Browne was fantastic. The process was smooth and they all went the extra mile to make buying a car a painless experience. I purchased/financed an amazing used vehicle and the team went above and beyond to ensure that I left with a plan that worked for me. I am very excited to come back and make use of their lifetime warranty to keep my vehicle in tip-top shape! Thank you to Jim Browne for putting together a great crew - even bigger thank you to those who helped me drive away in my new ...
Very Polite & Professional, We purchased a brand new 2024 Wrangler 392 Rubicon, Larry Parks and Paul Coats took very good care of us and our trade.
Great job everybody was really nice always take my car there didnt have to wait long.
Everyone at the dealership has been professional and courteous. I would highly recommend anyone to visit the dealership to buy or service your vehicle.
Matthew and the whole team did an excellent job customer service was awesome the whole experience was great
I recently purchased a 2022 Ram Bighorn. I cannot say enough good things about Matthew Mesiemore. After researching for almost 2 years and asking many questions Matt got the final few months of my decision making process and found an awesome truck for me. Sales and service have been above my expectations. Sales for my new RAM and service for years of service on my Jeep Grand Cherokee.
Braxton Clayton was so great went out of his way to help me. I would highly recommend him. Plus dealership Jim Bourne was great can't say the same for Lakeland they didn't have the time for me at all.
Jim Browne Automotive went above and beyond when it came to servicing my vehicle. They did what they had to do to make it right after a small issue came up after the car was in for service. i am very appreciative of all the people at the dealership that went out of the way to get things done correctly.
Our Sales person Aaron Skinner was extremely knowledgeable and very helpful. Gave us all the information and very easy, upfront and straightforward with his dealings and approach. Took care of all our needs in buying our used vehicle from this dealership. Chris and Joanna (Finance Manager) were very cool to work with. Very pleasant experience in our car buying from Jim Browne Dade City. Will recommend this dealership to my friends and family. Thanks Aaaron, Chris
Great service ! Our dealer back home washes the car when we get an oil change. That would be a nice service here too
We have purchased any where from 9 to 12 vehicles from this dealership over the years for us and our kids. Everyone at the dealership is very friendly, our salesman Mathew was very professional and made the sales process so easy. We would and do recommend purchasing vehicles from these people because they really care and appreciate our business.
Our oil change was done, as well as all of the check point items exactly as they should have been. Completely satisfied!
Service Department is Always very professional and Friendly, I only take my Jeep here for Service.
Great service and was very comfortable in waiting area. Staff in service was very helpful. Appreciate prompt service
Had a great experience at Jim Browne Dodge. Sales and finance staff were very friendly. No pressure, we love our new Dodge Challenger. Thank you James, Caleb, Larry and Joanna
Fast service and great job. Everyone was very friendly and helpful. Will recommend to others.
I will continue to support this dealership. Repairs are always easy to have completed, Service staff is pleasant and accommodating. Sales staff is very professional and courteous. Relationship are easily formed here.
very courteous and professional. explained everything that was being done. helped with my service and recall.
Felt very comfortable, no pressure. Answered my questions and explained everything thoroughly.Received several phone calls making sure I received the best service.Highly recommended this dealership, they treat you with respect and they listen.
The people were very polite and courteous. They were professional and the process went very well.
Professional,respectful, courteous. We felt very comfortable here and were treated as we wish to be treated. Josh Moore, Tara Johnson andTJ Pinta were outstanding.
Prompt, professional and clear service. Even included an optional shuttle. Waiting room was very clean and pleasant.
Great experience. From David Lake to Tara in finance the transaction went smoothly. Every employee at Jim Browne went out of their way to be friendly, courteous, and kind. They all show how much their customers mean to them. We would recommend Jim Browne to anyone needing a car or service. Bob and Laurie from Winter Haven, Fl.
Sure appreciate all the professional treatment. We’ve bought a few cars here. We were treated with friendliness and patience. Thank you to Josh and Dale for all their help. We love our diesel Gladiator. Hard to make my husband happy but I think you did it!
Had a good experience, everyone was very helpful, the only concern I have is that my start/stop function is still not working and all they said was the batteries were ok
I did not purchase my jeep gladiator at Brown’s Chrysler Jeep, but I had a Problem with my gladiator and Brown’s jeep came to my rescue. They were absolutely awesome as if I had purchased my jeep through them. They went out of their way to fix my jeep and get it back to me. I was absolutely static well I was treated.
I was just going to look at a car/truck and told my husband we are not buying anything today, the vehicle that I had been looking at for several months was on their used car lot. Caleb was so very helpful and gave me a fantastic deal. I was able to just drive my new ride home. The tags from my trade in were transferred for me without any issues. The new vehicle was beautiful, and clean with any concerns I had Caleb was able to ease my concerns. Thanks again for helping me get the vehicle I wanted ...
The service advisers in service department are very nice and helpful also honest advice on what needs to be done I drive 1hr and 45min. To use your service department because I can't trust the dealerships in gainesvile or chiefland
Very professional. Polite. Communicative. well managed. Service department ecperience was excellent. Work was performed as promised, and to exellent standards. Service writer was precise, and courteous. Service manager was available, and clearly overseeing the operation, and setting high standards of performance.
Caleb Burcham was excellent. He followed up with phone calls and kept us updated on the process. We couldn't be happier with our 2024 Ram Limited.
Service for my new Wagoneer was quick and easy. Made the appointment online, dealer called to set a pickup time. Picked the car up at 10:30 and returned it at 2:30 with the tank topped off and no charge. Exceptional service!
Tim is the best! He takes care of everyone more than you can imagine! Thanks guys!
went to have my oil changed. john the service guy informed me the warranty things had to been done. the bill was $800 but had to be done. John was great and it was done pretty quick. thanks again guys, fred
John and Macy are always attentive and fix everything the first time. Great communication while my Jeep is in the shop.
I found the dealership Friendly and helpful. From the sale to service and follow up the staff were no pressure but all professional
Our salesman, Justin, was awesome. He is our go to salesman when we look for new vehicles. Jim Browne dealership in Dade City is our stop for new vehicles. Really appreciate Justin and the employees be so friendly and helpful. Very much appreciate this dealership. You will too.
My husband and I had an excellent experience at this dealership. Our salesman’s name was Tim. Tim was very knowledgeable about the trucks we were interested in. It was a surprisingly enjoyable experience as I typically don’t enjoy car shopping.
Everyone we have been in contact with at Jim Browne's has been amazing to work with. Can't thank you all enough.
Very friendly our salesman Braxton was awesome and very pleasant to work with . All around a great experience and will recommend to others !!
I'm 100% satisfied. The whole experience was super easy.. Everybody went out of their way to be helpful.
Service completed as requested. Fast and reliable. Spent time looking at new and used cars.
Outstanding, professional, timely service, and great communication skills. Scott Brown is an amazing individual who genuinely cares about his clientele. It shows in his organization and day to day actions within his routine regardless the time of the year! A very BIG thank you to him and his tech team for always taking good care of my two trucks no matter how big or small the problem that arises!
Excellent service. Fixed everything to our satisfaction. Kept us informed on the status of our repair. Got us up to date on service. Great people to work with.
This dealership is great Clean environment Friendly, helpful staff Always take great care of my car
Our service rep Zack was is terrific and did a great job with the follow up.
Excellent help in getting the customer the right vehicle . Great follow up after the sale with customers satisfaction.
I brought my truck that I no longer needed so I could sell or trade in and downsize to something a little smaller. They worked with me to give me a reasonable price for my truck but they had a smaller truck that was just what I hoped for. It was a nice surprise and was a great overall experience
I've had my truck 5 years now and the few issues had Jim Browne has taken car of quickly. Both the Sales and Service personnel have been outstanding!
We are pleased to have bought our 2 door Wrangler at this dealership. Everyone was attentive and professional. We were lucky to snag Justin as our salesman. He was always checking in with us as to how to purchase of our new Jeep was progressing and if we had any questions or issues, he helped solve whatever we needed. We are very pleased with our purchase at this Dealership. Kudos to you’ all.
Great service, really personable and took the time to make sure I understood everything about the car and how the deal was going. TIM was awesome 👌🏾
Great team, and a great service department! Worth the drive, whether you’re in Land O Lakes or Wesley Chapel
The dealership is great staff are well knowledgeable and courteous. Willing to help solve any problems. They always take great care .
Easy to schedule and service writer was very helpful. Was just routine service but was done timely.
They always meet you when you drive up. Everyone is always willing to help you.
I have used Jim Browne to service my vehicles since I moved here from Penna. This time most of the service was done to perfection. That is, all but my new wiper blades. I left the dealership after the work was performed and drove home. Later that night we went to see friends and when we left there was dew on the windshield. I used the wipers, and to my dismay, there were no wiper blades. I checked and the new blades were laying there and were not connected. I drove to the dealer the next morning and they were ...
Thanks for helping me find the vehicle I needed with excellent customer service and care.
Went above and beyond to ensure my satisfaction..highly recommend...service department does everything right
Staff that I dealt with were friendly .Justin was getting the vehicle ready when I got there. Did most of prep paperwork by phone. Was in and out in about hour. Fastest auto purchase I ever made.
Everyone was very nice and helped me to decide, especially Braxton, he were not painting sand castles, very direct and honest. Thanks
Great experience with my purchase. I would recommend Jim Browne to family and friends. The sales staff was informative and patient with my selection and test drive. This salesman knowledge of stock enabled me to make the right choice.