Customer Testimonials
Service is always excellent and fast! Matt is great to work with scheduling and keeping me informed on the status of my service!
Fast and professional service. Very easy to work with and the staff is very friendly.
Hi, This is my third new car bought from this dealership. I am the new owner of a 2023 Jeep Compass Latitude. We bought this car for an excellent price in May of 2023. We are moving to Colorado but bought at Jim Browne in Dade City FL because we like working with Dale and Joe Moran. I am looking forward to driving this car in the high country of Colorado. Thank you Jim Browne Team.
Fast, dependable and courteous service. Everything was explained to me clearly when I brought my car in for service. Good overall experience.
Quick, easy, prompt professional. Answered all questions. Marisa and Joanna took very good care of inpatient buyer. Marisa has a great future in sales.
Easy to deal with.Didn’t try to pressure me into anything. Would go there again for next purchase.
In 2017 my wife and I bought a new Jeep Cherokee Trailhawk from another Jeep dealer in our area. Due to some serious dealer dishonesty, we chose never returning to that Jeep dealer. However we needed to have a Jeep dealer to do any required Jeep warranty and other service work. I stopped into the Dade City Jim Browne service center to see if they would do warranty service even though we didn't buy from their dealership. I spoke with Gene Sladkin in the service center, and he assured me they would be very glad to handle any service needed ...
Matt was very professional , kind and the wait time was so fast! He informed us of what we need to check on our next visit and the cost of having it done!!
I would like to thank Justin for working with me in purchasing my new/used truck. I would also thank Larry for the assistance I resolving the tire issue. Also thanks Macy for getting the tires and getting them installed in a very timely manner. I would give this dealership 6 stars if I could. Thanks to all involved in my purchase.
Great price and and great sales staff. Treated me with the utmost respect. Everyone at the dealership was very helpful. Would recommend to all my friends to business with the dealership.
we are very happy with Jim Browne CDR of Dade City. the service and people are very friendly, polite and helpful.
Excellent customer service,, excellent deals and the vendor treat me with respectfully , he make me feel like I was in my own house I am very satisfied with the treatment from Zack. Thank you.
I have been dealing with the service department for many years now since my husband was the shuttle driver for several years but has since passed away but still the quality of service gets better and better every time I visit. I have spoken to all of the staff and they are all my favorite I am always kept up to date on the process and no stone is left unturned when it comes to my vehicle, I can rest assured that every vital function and part has been checked before I pick up my vehicle, being a widow this ...
I have been dealing with the service department for many years now since my husband was the shuttle driver for several years but has since passed away but still the quality of service gets better and better every time I visit. I have spoken to all of the staff and they are all my favorite I am always kept up to date on the process and no stone is left unturned when it comes to my vehicle, I can rest assured that every vital function and part has been checked before I pick up my vehicle, being a widow this ...
Professional knowledgeable and timely service. I’ve had nothing but great experiences ever time I’ve visited this dealership
Joe was amazing to work with, we did a lot of texting and chatting about a 2017 used Jeep wrangler and came to an agreement before I came to test drive the vehicle. I drove 70 miles and was super impressed with his service and help with the whole transaction. I would highly recommend buying from Joe and this dealership. The young lady on the finance department was really helpful also.
Quick smooth and easy. They are the best. Good communication and work. Thanks again Gene
Always great service and the staff are friendly and knowledgeable. Will be getting my next truck from them.
Josh did a great job for me in finding the right Jeep for me at the price I wanted to pay. Have called since I got the Jeep to ask if I had any questions. Everyone I was in contact with was very friendly Thank you
Scott was friendly, helpful and asked us about the vehicle and if anything needed attention in addition to the check up. Very efficient
This was my second purchase from Jim Browne Dealership. They are very friendly and have gone out of their way to make sure I was satisfied with my purchase. I would highly recommend them and my salesperson Tyra was great ask for her.
Awesome team of work to finish my buying process so perfect, very pleased to be part of this team to buy my car
Pleasant dealership very little wait time service tech kept me informed of the progress of the service
Friendly service. Clean place to visit. Sales staff is informative and not pushy. Bought 4 vehicles here.
Friendly. Courteous. Clean. Efficient. Knowledgeable. Attention to detail. Positive experience. I’ve taken my Ram 1500 there since new. I will not take it anywhere else.
Very happy with the service at this dealership, staff was courteous and professional. Work performed as promised.
All that I say is a Prompt service and didn’t wait very long for it.
Jim Browne CJDR of Dade City is no nonsense dealer selling cars at fair prices. We shopped all over central Florida for a new Pacifica and found the best people with the best cars selling at the best prices here. We highly recommend working with Aaron Skinner in Sales when it's time to find your next vehicle. He will guide you through the process start to finish and deliver on all his promises. There were no hidden fees or surprises, the price quoted to us at home was the same price at the dealership. We also appreciated the time ...
This is probably the best all-around dealership in Florida. The Service Department is second to none. I highly recommend this dealership when it's time to purchase your next automobile.
Quick appointment fixed it fast and got it back to me soon. Everybody was polite. I thought their diagnostic fee was a little high though.
I was told it would be approximately a two hour wait; however, my vehicle was serviced and ready to go within an hour and a half. The personnel were very friendly and the waiting room is very nice. I've had vehicles from other dealerships that had limited waiting room space and you felt like you were on top of each other. Jim Browne's waiting room is large, provides free water and some snacks, and you have plenty of spaced out seating so you're not sitting on top of each other. Overall it makes it a very nice ...
Great customer service provided by Matthew in service, and by Dave answering calls. Very professional.
chris was really helpful through out the whole process, very happy with the service.Was timely on getting car readly and paperwork done before my arrival.
I normally don't give 5 stars but I haven't had any issues. From 1st contact with the sales crew, to the money lady helping me with all the warranty goodies, to the service guys.... Great job people! 1 year down , many more to go !
This was the first time i had been in this dealership in many years. It was great . The service dept staff was very friendly and helpful. Matt was my advisor and he made my visit very pleasant. Will highly recommend this dealership.
Bought a Jeep Gladiator. Very simple no nonsense purchase. No pressure for add-ones, told them what I wanted and it was done. Highly recommend, you will get their best price the first time.
I have always received excellent service from the service department in Dade City and would highly recommend them.
Service is great. Employees are friendly and very helpful. I had a great buying and service experience when buying my 2022 Ram 1500
Our purchasing experience at Jim Browne CJDR was exceptional from start to finish, we would highly recommend this dealership. Our sales person Alexandria was great, we had the nicest finance officer Kevin, and the GM Dale was very involved and extremely helpful during the process.
Great people. Working with Joe Moran was a real pleasure everyone at the dealership was nice and helpful.
The work was done quickly and properly. The staff was friendly and professional. Great service!
Very good experience on the purchase of a new Truck ( Promaster). No sales pressure, All paperwork was ready, including a NEW TAG. I highly recommend Jim Browne
Very friendly, listened to my concerns. Got quote up front. The work was done on time and as promised.
I purchased my Ram 2500 truck from Jim Browne in 2019. I got the extended warranty and the Jim Browne Power Train Warranty by doing all the service on my truck through Jim Browne service department. This year (2023) I noticed an oil leak from the front of the truck engine. I took my truck to Jim Browne for my routine service and the oil leak. My service department advisor Gene had the oil leak checked and came back and told me that the mechanic did not think I should drive the truck until it was fixed. Gene immediately informed me that the ...
Everything was awesome. My salesman Tim was amazing he stayed in contact daily and made sure we got the best deal done and fiancé was amazing as well.
Made the mistake of purchasing my vehicle elsewhere that has a very poorly run service department. Took a chance with Jim Browne in Dade City and was pleasantly surprised. Very knowledgeable, efficient staff that keeps you informed throughout the visit. Have been dealing there for four years now and would not think of changing. Thank you J J and Gene.
Great experience. No surprises when I got there. They were true to their word. Thank you Corey for the great service.
Had my truck serviced there a few days ago, wound up coming back the following day for 4 new tires. Great service and really good deal. I really appreciate the service adviser Bill. He went above and beyond to help me. All around, a great experience.
Friendly and knowledgeable staff. Quick and good quality service. Nice customer waiting area with TV, coffee, and free wifi.
Fantastic service on my Jeep Cherokee! Service Advisor Matt is the greatest. He made my service a pleasant experience, keep my well informed and answered all my questions. The service team did a great job with the needed repairs. They offered me shuttle service free of charge to my home so I could comfortably wait for repairs to be done. The shuttle driver is pleasant and a very good driver.
Always pleasant and complete the service as planned. Greeted with a smile! Great waiting area. Competent service department.
Sales person Alexandria woodcock was great to deal with. Had some issues that she took care of. Would highly recommend her.
Such a wonderful experience again. This is the second vehicle I have bought from Jim Browne in Dade City, Fl. But this time I contacted the internet manager Tyra Youngblood. This dealership is truly blessed to have her. We had come to a deal before I drove over a hour to get there and when we got there she had everything ready to sign. I was there maybe a hour and that me taking the truck for a test drive. Thanks again Tyra
My experience with Jim Browne dealership was wonderful. My salesperson Alexandra was great. I didn't want to be pressured into a purchase that I wouldn't be happy with. She was great.
Bought my car there 3 1/2 years ago and have taken it there for service ever since!! It’s always easy to take care of the service without an appointment and there is a comfortable lounge to wait in and refreshments are available for purchase. Most definitely recommend this dealership!!
Jim Browne dealership is one of the best. They treat you like family and are very honest in their pricing. The service department is top notch.
Very fast and efficient in checking the wheel stud recall notice on my 2017 Ram 3500 . Appreciate receiving the Safety Notice in the mail and the speed with which Jim Browne attended to this matter !!
I am very happy with the decision with my choice of purchasing my Ram from Jim Browne in Dade city. This dealership is top notch and I highly recommend it to everyone.
My battery failed and I was able to get my vehicle to them. They changed the battery in a timely manner. Great service.
Received great service from Jim Browne in Dade City, FL. Matt was very professional, and courteous. Service was very fast!
Bought 3 new vehicles at 3 different dealerships this year. (2022). I wish I had started with Jim Browne. The 1st two were nightmares. Hidden costs, confusing invoices, salespeople and sales managers that simply did not care. Cars were hard to come by and these first two dealers took huge advantages because they knew they could get away with it. Jim Browne was a breath of fresh air. Going in, expecting the worst and ended up having the most pleasurable time buying my latest car. I can't say enough about this dealership. Drive the extra distance if you have to, it is ...
I'm very pleased with the staff and service. Prices have gone up but that is understandable. I recommend people all the time to Jim Browne. Thank you for taking care of my needs and friendly staff.
Received great service from Jim Browne in Dade City, FL. JJ was very polite, professional, and courteous. Made for a great experience!!
Quick service, awesome staff. A pleasant experience believe it or not. Definitely recommend for a awesome purchase or lease experience.
They are honest fair and friendly. Tim Lewis stuck to the ordered price even though Jeep took an increase by the time the vehicle came in.
Fast and polite, they always go the extra mile for me and my Jeep! Great job!
Best experience I've ever had buying a used car. Tim was professional, honest, polite, and accommodating. Would buy here again without hesitation.
Always provide a easy service with professional service members. Answer all questions about the service and take good care to the customer.
Really helpful staff. We had a small snafu but Vince, Dale, and Larry worked to smooth things out for us. If you need a car (or a truck) absolutely see Vince!
Easy to deal with. Our sales guy was very knowledgeable about the truck we wanted.
Scott Lash is the best! He gets me in, the work is done right, and that’s why I make the 60 mile round trip drive to Jim Browne to have my truck serviced.
This dealership has exceeded my expectations from the sales department to the service department. I would highly recommend!
Ed Sobolow (Service Advisor) courteous and very informative. Felt confident that my vehicle was Maintained timely and above standard.
Excellent service Ed is very kind and helpful always willing to help. Although prices are getting high for oil changes
Amazing experience thank you to Tim Lewis as well as TJ for seeing us through.
Very accessible and welcoming staff. Service Department ROCKS!! Even though I did not buy my truck from them their service was awesome!!
Very friendly staff. Love their reminders for my car updates. They are always informed us of any job or piece needed. Thank you
Bought my 2022 Gladiator here on August 30th.My sales experience was amazing. Mke Krupka and Larry Parks did an awesome job throughout my purchase. Since then, I've brought my vehicle in for 2 tire rotations and an oil change. My Service advisor, Ed, has been great as well. Can't say enough about my total experience at this dealership. I try to steer anyone in the market for a new Jeep to check them out. Lots of inventory and good deals! Thanks Jim Browne!
Great service in and-out in just over an hour for out change and tire rotation
Jim Brown Jeep dealership provides excellent customer service. Even after the original sale, I receive superior service on my vehicle. My advisor ensures all work is performed efficiently and correctly. Additionally, my advisor keeps me informed what is going on with my car and when it will be ready.
I looked for a vehicle for over 2 months, went to every dealership in and out of the Tampa and Orlando area, and this dealership was the absolute best. I had some very unprofessional and unpleasant experiences before I came here. I wanted a specific vehicle so I started checking Jim Browne’s website for it daily as they came highly recommended by several people. Finally saw the car, made a call, 30 minutes later I had the car. Signed the papers the next day which took maybe an hour and a half (I ask a lot of questions). They made me ...
Jim Browne has a very good service department. I even bring my service van to them for service and it’s not a Chrysler Product. I have also bought 2 vehicles from them. A 2021 Gladiator and a 2020 Ram 1500 classic. Both vehicle purchases were pretty easy and hassle free. ++++
Great and fast service! Staff is very friendly and attentive. Very impressed with the service department.
Great people to work with. My salesman was Aaron Skinner and he didn't pressure me at all. I had worked with Aaron for over a year looking for a car for me. He knew what I could afford and didn't push me to buy something I couldn't afford. Great Team!!!
Everyone was so nice. I had a little trouble with my bank but they gave me a chance to figure it all out.
Outstanding Customer Service! Joe Moran did a great job, turning buy a car a pleasant experience. He understood our needs, was extremely efficient working on what we had asked and was very helpful. Definitely our best experience in a car dealership. Highly recommended, you should looking for Joe Moran at Jim Browne, he is the best!
I keep on going back to Jim Browne Dade City to purchase my vehicles because of the excellent experience each time.
Excellent Service & My Service Mgr. Ed was so positive & helpful . All My Questions answered completely . No long waiting , In & Out . Great Job for Jim Browne Dodge . Also My 2018 Dodge Ram Longhorn Is the best vehicle I Have " EVER Owned " . Sincerely , Gary G Norris
It was a very good experience relatively painless and did not take a tremendous amount of time
i was a little disapointed as i brought jeep in for first service. that all went very well. Gen was outstanding with me. but my auto start /stop switch did not work from day one when i picked it up. and check engine light would show up on occasion. so when they checked it out Jeep wanted it broguth back for another visit to figure out the problem. i live an hour away from dealership so i brought it back as requested and a loaner car was given to me after four hours i receive a call and was told ...
Always polite, timely and do a great job. Luv that I get the same person every time.
Service was very professional the service rep was very helpful polite and kept me informed of the status of my car
I’m very satisfied with service. They got me right in and took good care of my truck